Deana pendragon

3700 Havenwood Road l Charlotte, NC 28205 l 704-287-4563 l Deana.Pendragon@gmail.com

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite, Adobe Creative Suite and other applications/systems.

Office Management Teambuilding & Supervision Staff Development & Training Policies & Procedures Manuals

Report & Document Preparation Spreadsheet & Database Creation Accounts Payable/Receivable Marketing

Records Management Meeting & Event Planning Inventory Management Purchasing & Expense Reduction

Royal Cup Coffee, Charlotte, NC

2006 to 2010

Regional Administrator

Developed efficiency-enhancing workflow/process improvements. Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures as well as re-negotiating with and/or replacing vendors. Duties include but not limited to: Office Manager, Graphic Design, Marketing, Purchasing, Human Resources, Accounts Receivable, Accounts Payable, Support three region managers across two divisions in 6 states, Reports design, Equipment ordering and tracking, Budget keeping.

Red Pepper Graphics & Promotions, Charlotte, NC

2005 to 2006

Office Manager

Served as executive assistant to the owners, handled a busy phone system, functioned as primary liaison to customers and earned a reputation for maintaining a positive attitude and producing high-quality work.

Duties include but not limited to: Light book keeping, job costing, All Human Resources aspects, Personnel, Accounts Receivable, Accounts Payable, Marketing, Support to the owners of the company, Reports design, Some Payroll experience, and graphics design.  Company No Longer in Business

 

Lanier Worldwide, Charlotte, NC

2002 to 2005

Field Administrative Coordinator

Manage all Administrative Activities in a 10 Million Dollar per year Sales Office.
Duties include but not limited to: Sales Order/Loan Processing, Accounts Payable, Accounts Receivable, Office Security, Inventory, Personnel, Customer Service, Training and Personnel Development, Meeting Organization, Administrative Reporting, Annual Events Organization.
Performance Recognitions Include: Customer Vision Week Team Member 2 years, Customer Vision Award Winner 2003, Annual Ski Trip Winner 2004 & 2005, & Various Monetary Bonuses for Performance.

North Forsyth High School, Winston-Salem, NC	1993
Winston Salem State University, Winston-Salem, NC	1994
Midland College, Midland, TX	1996
Forsyth Technical Community College, Winston-Salem, NC	1997-1998